Imibuzo Evame Ukubuzwa
Uyiletha kuphi imikhiqizo yakho?
Sithumela izimpahla zethu ekhelini lomgwaqo elivumelekile eNingizimu Afrika. Sinikezela ngokulethwa kwezidingo zendlu ngendlu ngozakwethu we-courier. Asilethi ku-PO Boxes, PostNet, Farms, Plots noma Izimayini.
Asithumeli emazweni omhlaba.
Kuzothatha isikhathi esingakanani ukuthi i-oda lami lilethwe?
Sizocubungula i-oda lakho phakathi kwezinsuku ezi-1-2 zokusebenza uma silitholile i-oda lakho.
- Izindawo zeMetropolitan: 2-3 izinsuku zokusebenza ngemuva kokuthi i-oda selicutshunguliwe
- Izindawo Ezingaphandle Nezikude: Izinsuku zokusebenza ezingu-3-4 ngemva kokuba i-oda selicutshunguliwe
Sicela uqaphele, ukuthi sibonise emikhiqizweni yethu efakwe ohlwini izikhathi zokuhola ezikhethekile ezidingekayo ngenxa yokutholakala kwesitoko kanye nokuthunyelwa ngokuqondile kubahlinzeki bethu. Kulezi zimo, sibonise isikhathi esilindelekile sokuthumela ngaphansi kwenani.
Uma i-oda liphuthuma noma ulidinga ngaphambi kosuku oluthile, sicela usithinte ngaphambi koku-oda futhi singaqinisekisa izinkokhelo ezingeziwe ezisebenzayo zokuthumela okubalulekile. Siphatha wonke ama-oda ngendaba ephuthumayo, kodwa futhi kuya ngokuthi simatasa kangakanani noma uma sihlangabezana nesidingo esikhulu phakathi nezikhathi zokuphromotha nezokuthengisa.
Sicela uqaphele ukuthi ama-oda atholwe ngezimpelaviki kanye/noma ngamaholide azocutshungulwa ngosuku olulandelayo lwebhizinisi.
Xhumana nathi uma ungaqiniseki ngesikhathi sokulethwa kwe-oda lakho.
Zithunyelwa kanjani izinto?
Siqikelela kakhulu ngokupakisha i-oda lakho emabhokisini ukuze siqinisekise ukuthi uthola i-oda lakho linjalo.
Izinto zakho zithunyelwa ngekhodi yokulandela ukuze ube nokuthula kwengqondo. Uzothola i-imeyili uma i-oda selicutshunguliwe ngekhodi yokulandelela ozokwazi ukuyilandelela.
Ngizokwazi kanjani uma i-oda lami selisendleleni?
Wonke ama-oda e-Homegro Depot alethwa ngozakwethu bezithunywa. Uzothola i-imeyili enenombolo yakho yokulandelela uma i-oda lakho selicutshunguliwe futhi selilungele ukuthunyelwa. Le imeyili izobandakanya isixhumanisi sokulandelela esizokuvumela ukuthi ulandelele i-oda lakho.
Sicela uqaphele: imininingwane yokulandelela ingase ingatholakali ngokushesha, njengoba lolu lwazi lusekelwe kuwebhusayithi yozakwethu wezithunywa kanye nokuqapha kokulandela umkhondo.
Qiniseka, uma ungakasitholi isaziso se-imeyili esithunyelwe, ithimba lethu cishe lisasebenza kanzima ukuze likulethele umkhiqizo/imikhiqizo yakho. Sizokugcina unolwazi nganoma yiluphi ulwazi lwe-oda njengoba olusha lutholakala.
Yini okufanele ifakwe olwazini lwami lokulethwa?
Sicela uqinisekise ukuthi ikheli lakho lokuletha lihlanganisa:
- umuntu oxhumana naye
- Inombolo yeselula yaseNingizimu Afrika
- igama lomgwaqo kanye nenombolo
- indawo engaphansi kwedolobha uma ikhona
- idolobha noma idolobha
- ikhodi yeposi yomgwaqo
- isifundazwe
Uma unezicelo ezikhethekile noma izinguquko emininingwaneni yokulethwa, sicela usebenzise inketho yemiyalelo ekhethekile ekhasini lokuphuma, noma kungenjalo usithumele i-imeyili ku-info@homegrodepot.co.za ngokushesha ngemva kokufaka i-oda ukuze uqinisekise ukuthi singabuyekeza i-oda lakho ngaphambi komthumeli. ibhukhiwe.
Kubalwa kanjani ukuthunyelwa?
Ukuthunyelwa kwempahla yakho kubalwa ngokusekelwe esisindweni esiphelele sikabhasikidi kanye nalapho uhlala khona ezinze eNingizimu Afrika. Izindleko zizoboniswa ekhasini lokuphuma ngemuva kokuthi ulwazi lwakho lokulethwa selungeziwe.
Kunemikhiqizo ethile engalandwa esitolo sethu kuphela . Siphinde sinikeze i-pickup yendawo njengenketho yokulethwa.
Ngingalilanda i-oda lami esitolo sakho?
Yebo, ungeza uzolanda i-oda lakho esitolo sethu.
Ikheli lesitolo sethu lithi: Shop 10 Kingswood Centre, Lower Floor, Glenhazel, Johannesburg, 2000
Ngokuchofoza bese uqoqa i-oda izolungela nini ukulandwa?
Uma i-oda lakho selitholiwe, lizobe selilungele ukuqoqwa phakathi namahora angu-2-4.
Kuthiwani uma kukhona ukubambezeleka ngokulethwa kwe-oda lami?
Nakuba sizama ukuletha i-oda lakho phakathi nezikhathi ezibonisiwe, asikwazi ukuqinisekisa lezi zikhathi zokulethwa - ikakhulukazi phakathi nezikhathi ezimatasa zokuphromotha nezokuthengisa lapho ukuthunyelwa kungase kubambezeleke ngenxa yokwanda kwevolumu yama-oda.
Ukuthunyelwa kwama-oda kungase futhi kubambezeleke lapho ukuqinisekiswa noma ukulungiswa kwenkokhelo yakho kanye/noma ulwazi lwekheli kudingeka ngaphambi kokuthunyelwa.
Kungani kuboniswa izikhathi ezihlukene zokulethwa emakhasini omkhiqizo?
Sikhombisa izikhathi zokudiliva ezihlukene emakhasini omkhiqizo asuselwa esitokweni esihlala sikhona esitolo sethu; izinto esingazi-oda ngokushesha kubahlinzeki bethu uma ziphelile; izinto esizidingayo ukuze siqinisekise ukutholakala kwesitoko kubahlinzeki bethu.
Imikhiqizo esiyidingayo ukuze siqinisekise ukutholakala kwesitoko kubahlinzeki bethu, uma ungaqiniseki ngesikhathi sokulethwa, sicela usebenzise inkinobho ethi " I-imeyili Ukuhlola Ukutholakala Kwesitoko " ngezansi kwentengo emakhasini athile omkhiqizo. Sizokwazi ukuqinisekisa ukutholakala kwesitoko kanye nesikhathi sokuhola, ngaphambi kokufaka i-oda ukuze ube nokuthula kwengqondo.
Kungani ubuza ukuthi ngiyavuma yini ukugcwalisa ingxenye?
Sikunikeza inketho yokuthi ukhethe ukugcwalisa ingxenye ye-oda lakho. Le nketho iyasebenza uma ufuna izinto ezithile ngokushesha kunezinye ngenxa yokutholakala kwesitoko njengoba kushiwo esigabeni esingenhla.
Azikho izindleko ezengeziwe ezihlobene nenketho yethu yokugcwalisa ingxenye. Lokhu kusho kuphela ukuthi ungathola i-oda lakho ekulethweni okukodwa noma okubili.
Kungani izinto ze-substrate zikhawulelwe kuphela ukuthi zilandwe esitolo?
Imikhiqizo yethu yenhlabathi engaphansi inga-odwa ngesitolo sethu se-inthanethi, nokho, ungaqoqa imikhiqizo esitolo sethu kuphela . Ngeshwa, kulesi sigaba asinikezi ukuthunyelwa kwale mikhiqizo ngenxa yesisindo somkhiqizo.
Uma ufuna ukuthi umkhiqizo ulethwe ekhelini lakho, ungasithinta futhi sizokunikeza isaphulelo sezindleko zokulethwa kwezinto zenhlabathi engaphansi. Lezi zindleko zizoba yinkokhelo ehlukile ezindlekweni zokuthumela ezibalwe ekuphumeni. Le nkokhelo izokhokhwa ngemuva kokuthi i-oda lakho selifakiwe futhi selikhokhelwe, nezindleko zokuletha seziqinisekisiwe nawe. Inkokhelo yokulethwa kufanele yenziwe ngaphambi kokuba izimpahla zithunyelwe ekhelini lakho lokudiliva.
Ubhasikidi wezinto ze-Substrate KUPHELA: Uma uqhubeka nokukhokha uzokunikeza izinketho ezimbili zendlela yokulethwa: "Thumela" noma "Landa". Isinyathelo esilandelayo, ngemva kokufaka imininingwane yakho yokulethwa futhi ukhethe indlela "Yomkhumbi", iwukubala izindleko zokuthumela ezizobonisa kuphela ukuthi umkhiqizo uyatholakala ukuze ulandwe esitolo.
Izinto ze-Substrate EZIHLANGANISIWE nezinye izinto: Uma uqhubeka nokukhokha zizokunikeza izinketho ezimbili zendlela yokulethwa: "Umkhumbi" noma "Ukuthatha". Isinyathelo esilandelayo siwukubala izindleko zokuthumela, ngemva kokufaka imininingwane yakho yokulethwa, ngezinketho ezimbili ezilandelayo zokuletha:
- " Umkhumbi ": Izindleko zokuthumela zibalwa ezintweni ezimakelwe ukuthunyelwa. Ngakho-ke, uyakwazi ukuhlola ngama-substrates, nokho-ke, izindleko zokuthumela azifakiwe kumkhiqizo wenhlabathi ye-substrate . Uzokwazi ukuqhubekela ekhasini lokukhokha le-oda lakho. Sizoxhumana nawe ngemuva kokuthi i-oda lakho selifakiwe ukuze siqinisekise uma ulanda i-oda lakho noma ezinye izinhlelo.
- " Thatha ": Uma indawo ozoyithatha ikhethiwe, ikhasi lokuphuma lizokhombisa indawo yethu futhi uzokwazi ukuqhubekela ekhasini lokukhokha, ngaphandle kokufaka imininingwane yakho yokulethwa.
Ukukhululwa Ezindlekweni Zokuthumela
Kukhona nokho izikhathi lapho imali yangempela ye-courier ingaphezulu kakhulu kunani elikhokhiswa iwebhusayithi yethu. Lokhu kuvame ukubangelwa yimali ekhokhiswayo yinkampani yezithunywa njengoba ihlukanisa indawo njengendawo engaphandle. Amaphasela anobukhulu obukhulu kakhulu noma amakhulu angase abangele umehluko omkhulu phakathi kwenani lokuthumela elikhokhiswa iwebhusayithi kanye nenkokhiso yangempela ye-courier.
Kulezi zimo noma ezifanayo, sigodla ilungelo lokumisa i-oda elinjalo ngenkathi sazisa iklayenti ngamashaji angeziwe. Iklayenti lingase libe selikhansela i-oda lalo ukuze libuyiselwe imali egcwele, noma lenze inkokhelo ezindlekweni ezengeziwe zokuthumela, ngemva kwalokho i-oda lalo liyobe selithunyelwa yithi ngokushesha.
Ukuze uthole imininingwane eyengeziwe sicela usithinte ku: 010 590 6137 / 8 noma info@homegrodepot.co.za